Customer service is the key ingredient for success for any type of business. But, I would say that when you are an internet based business, customer service has got to be the top priority. Some people are skeptical about ordering anything from the internet, and rightly so. With people on the internet trying to scam you or selling of your information you should be leary. Making sure that the companies you do choose to buy from have good lines of communication with you every step of the way is a good start to safely purchasing through the internet. When you are a retailer purchasing through a wholesale company, the level of customer service you expect is different than that of a regular consumer. You expect the company you are working with to deliver your order in a timely manner and to have no problems contacting the company with any questions.
At CTS Wholesale our goal is to have the best customer service in the industry. We achieve this goal by offering our customers many different ways to contact us. We offer services such as Live Help on our website, 24 hour answering service, a Toll Free USA phone number as well as a UK phone number, and email service that is answered within 24 hours. The Following is a comment from one of our many satisfied customers:
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